1. Stakeholders and Concerned Issues

 

Identification and Communication between Stakeholders

KYEC stakeholders include shareholders/investors, customers, employees, suppliers, contractors, communities/neighborhoods, government agencies, and media.

Stakeholders’ Concerned Issues and Interaction

With regards to communication and response, we understand their expectation and demand for KYEC through different communication paths and communication with stakeholders, in addition to incorporating the concerned issues into routine work and annual plan. Apart from immediate communication and responses, these issues will also bee applied as reference for the formulation of corporate social responsibility and promotion of action plans.

Stakeholders

Communication Agenda

Communication mechanism

Frequency

Shareholders/ Investors

◎Financial performance

◎Operational size

◎Corporate governance

Market Observation Post System

Unscheduled

Domestic and international investment forums

Unscheduled

General meetings of shareholders

Annually

Customers

◎Corporate social responsibility

◎Customer commitment and services

◎Customer relation management

◎Firefighting equipment installation and management

◎Disaster prevention and emergency contingency

◎Waste management

◎Environmental protection and safety and health related regulations and laws.

◎Environmental protection

Customer satisfaction survey

Annually

Customer questionnaire

Unscheduled

Email

Unscheduled

Issuance of customer documents

Unscheduled

Customer audit

Unscheduled

Company website

Unscheduled

Employees

◎Remuneration

◎Leave and rights

◎Talent recruitment

◎Employee development

◎Employee care and health

◎Club activities

◎Welfare funding

◎labor-management relation

◎Workplace safety

◎Labor-management communication

◎Management of incidents and work related injuries

Departmental Meetings

Weekly/Monthly

Labor-Management Meeting

Quarterly

Employee Welfare Committee Meeting

Quarterly

Employee Seminar

Quarterly

New Employee Seminar

Quarterly

Foreign Employee Seminar

Semiannually

Employee Board

Regular

Proposal Improvement System

Unscheduled

Compliant Handling Committee

Depending on the situation

Personnel Evaluation Committee

Depending on the situation

Occupational Safety and Health Committee

Quarterly

Supplier

◎Supplier CSR

◎Supplier evaluation

◎Product quality and price

◎Hazardous substance management

◎Source of mining acquisition and employees’ rights

Supplier Audit

Annual/ Unscheduled

Supplier questionnaire survey

Regular

Contact window for department of purchase

Regular

Suppler quality meeting

Unscheduled

Contractor

◎Factory safety and health operation requirement

Contractor negotiation meeting

Monthly

Community / Neighborhood

◎Water resource management

◎Social welfare

Responses from neighborhood chiefs

Unscheduled

Sponsorship of art and cultural activities

Unscheduled

Government Agencies

◎Regulation conformity

◎Financial information transparency

◎Policy cooperation

◎Corporate governance

◎Waste management

◎Disaster prevention and emergency contingency

◎Hazard substance/dangerous articles management

◎Machinery equipment safety and management

◎Contracting and change management

◎Waste water discharge and management

◎Environmental protection, safety and health related laws and regulations

◎Greenhouse gas management

◎Green energy purchase and energy management

Letter of correspondence and email

Unscheduled

Propaganda meeting/briefing

Unscheduled

Promulgated Decree

Unscheduled

External Official Document

Unscheduled

Public Hearing for Regulations

Unscheduled

Media

◎Community care

◎Management performance

Press Release

Unscheduled

Press Conference

Unscheduled

 

Stakeholders’ Concerned Issues


The following CSR materiality matrix (as shown below) is drawn according to the level of attention by the stakeholders and level of impact on the enterprise after collection and comprehensive discussion. Fourteen stakeholder agendas have been collectively identified by the level of matrix.

Contact Information for Stakeholders


 

top